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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aliah Beasley

August 17, 2026

5  out of  5
rating by Aliah Beasley
"Elijah was a great help by listening, communicating, and aiding in the reasoning behind my call."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Ellis F Wester Jr’s team. "
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Shaun Wharton

August 10, 2026

4  out of  5
rating by Shaun Wharton
"eazy and quick the best customer service.no AI live people love it"
We responded:
"Shaun, thank you for your great review! We truly appreciate your feedback and are so glad you had a positive experience with us here at Ellis F Wester Jr’s insurance office. "
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Keelan Carey

August 7, 2026

5  out of  5
rating by Keelan Carey
"Gentlemen was as nice and understanding and helpful as anyo e could ask for very knowledgeable and willing to help me with any and all questions I have every time I call he gets a 10 out of 10 in my book 👌"
We responded:
"Thank you for the 5-star review of Ellis F Wester Jr’s team - we really appreciate your kind words! "
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Shanna Benns

July 28, 2026

5  out of  5
rating by Shanna Benns
"I had an amazing experience with True! He is polite, attentive, kind and understanding. He explained everything so well to where I can understand and treated me like family. He saved me $200+ on my auto insurance. It feels like a weight has been lifted off of my shoulders, and I am so grateful for his effort, time and energy with helping me out."
We responded:
"Shanna, thank you for the fantastic review! We’re always here to support you with your insurance needs in Jonesboro. "
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Jimmy Vo

July 23, 2026

5  out of  5
rating by Jimmy Vo
"Tri was the man, helped me close out on my house and auto that same day. Call for him. No hassle quotes and got me what i needed. Call for questions afterwards and help me correct my policy even though it was my mistake. Thanks Tri."
We responded:
"Thank you so much for the 5-star rating, Jimmy! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Ellis Wester Jr "
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Erica Jones

July 18, 2026

5  out of  5
rating by Erica Jones
"Great customer service they helped me find insurance that fit my needs"
We responded:
"Thank you so much for your kind review, Erica!  If you need insurance assistance, we are just an email or call away! - Ellis Wester Jr, your State Farm Agent   "
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Ed McNeal

July 13, 2026

5  out of  5
rating by Ed McNeal
"So far everything has been good.And the rates is really good for my Toyota."
We responded:
"Thanks so much for the fantastic rating, Ed! We are so glad you had a positive experience with us here on State Farm Agent Ellis Wester Jr’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jackie Burris

June 29, 2026

5  out of  5
rating by Jackie Burris
"I had a very good conversation with True who was very helpful, kind and thorough."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Jonesboro to know that you had such a wonderful experience with us here on State Farm Agent Ellis Wester Jr’s Team."
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leeondria wilkerson

June 25, 2026

5  out of  5
rating by leeondria wilkerson
"“True was an excellent agent who went above and beyond to help me find affordable car insurance. He also followed up to ensure everything was progressing smoothly. I highly recommend this company—they saved me over $300 on my car insurance.”"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Ellis Wester Jr’s Team. "
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Timothy Johnson

June 23, 2026

5  out of  5
rating by Timothy Johnson
"Great customer service!"
We responded:
"Thank you so much for the 5-star rating, Creaky! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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monica sposaro

June 18, 2026

5  out of  5
rating by monica sposaro
"My agent Ellis Wester always answer my questions politely and accurate and have been patient explaining whatever I don't understand."
We responded:
"Wow, thank you for the 5-star review, monica! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Angela Robinson

June 11, 2026

5  out of  5
rating by Angela Robinson
"I cannot say enough great things about my experience with True at Ellis F. Wester II – State Farm Insurance!

He was absolutely fantastic to work with from start to finish! Not only did he take the time to thoroughly answer all of my questions, but he also made the entire process feel easy and stress-free.

The biggest win? He saved me over $120 a month — which is huge! That kind of savings truly made a difference in my budget and gave me real peace of mind knowing I’m well covered without overpaying.

True is knowledgeable, professional, and genuinely cares about helping his clients find the best options. It’s rare to find someone who combines great customer service with real results like that.

🌟 I highly recommend reaching out to him if you’re looking for better coverage and better rates — you won’t be disappointed! 🌟"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Jonesboro to know that you had such a wonderful experience with us here on State Farm Agent Ellis Wester Jr’s Team."
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Dominique Wilcher

June 4, 2026

5  out of  5
rating by Dominique Wilcher
"Great customer service!"
We responded:
"Dominique, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ellis Wester Jr’s Team!"
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Katelyn Price

May 28, 2026

5  out of  5
rating by Katelyn Price
"Service was excellent 😊"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Darline Harrod

May 27, 2026

5  out of  5
rating by Darline Harrod
"True Vaughn was ABSOLUTELY patient with me. Taking the time to explain the different coverages I needed. True asked what my needs were. He DEFINITELY delivered!! I'm a HAPPY Customer!! 😊"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ellis Wester Jr’s Team here in Jonesboro . "
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Margueritte Hubbard

May 26, 2026

5  out of  5
rating by Margueritte Hubbard
"I am so happy to say that Ellis F Webster II is my new agent. He takes the time with his clients to explain and discuss issues. He is #1 in customer service!!"
We responded:
"Thanks so much for the fantastic rating, Margueritte! We are so glad you had a positive experience with us here on State Farm Agent Ellis Wester Jr’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Edward Dorsey

May 8, 2026

5  out of  5
rating by Edward Dorsey
"Transactions are always professional and friendly."
We responded:
"Thank you so much for the 5-stars, Edward! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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carol ragsdale

May 7, 2026

5  out of  5
rating by carol ragsdale
"Home owners and auto bundle"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ellis Wester Jr’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jonesboro ."
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Dr. Wendy Labat

April 27, 2026

5  out of  5
rating by Dr. Wendy Labat
"The representatives at this office are very pleasant, professional and knowledgeable. They go above and beyond to be of service. I highly recommend this agency."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Jonesboro to know that you had such a wonderful experience with us here on State Farm Agent Ellis Wester Jr’s Team."
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Cynthia Jones

April 22, 2026

5  out of  5
rating by Cynthia Jones
"Very polite and helpful made getting insurance very easy. Answer any questions I had"
We responded:
"Thank you so much for the 5-stars, Cynthia! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ellis Wester Jr’s Team anytime."
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Tamiko Phifer

April 21, 2026

5  out of  5
rating by Tamiko Phifer
"very professional and quick"
We responded:
"We are grateful for your 5-star review, Tamiko! Thanks for taking a moment to share your positive rating of State Farm Agent Ellis Wester Jr’s Team here in Jonesboro . "
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Bob Wesley

April 21, 2026

5  out of  5
rating by Bob Wesley
"They was very forthright & knowledgeable"
We responded:
"Wow, thank you for the 5-star review, Bob! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Melissa Davis

April 20, 2026

5  out of  5
rating by Melissa Davis
"True was very professional and patient with me"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ellis Wester Jr’s Team here in Jonesboro . "
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Thomas Watson

April 14, 2026

5  out of  5
rating by Thomas Watson
"Great communication! Friendly service."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Jonesboro to know that you had such a wonderful experience with us here on State Farm Agent Ellis Wester Jr’s Team."
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Valerie Turner

April 13, 2026

5  out of  5
rating by Valerie Turner
"Mr. Wester II was extremely helpful and patient while we reviewed my insurance needs. He laid out several alternatives and backed those up against my current coverage. I appreciated that he followed up with a personal phone call. Such a pleasure to work with and an asset to State Farm and Clayton County!"
We responded:
"Thank you for the amazing review, Valerie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."